Contact Us
Last Updated: 4/9/2026
We’re always here to help you. If you have any questions, concerns, or need assistance with your order, please feel free to contact us. Our support team is dedicated to providing you with a smooth and satisfying shopping experience.
1. Customer Support
- Phone: +8801635347489
- Support Hours: 10:00 AM – 8:00 PM (Everyday)
Call us for urgent issues related to orders, delivery, payments, or general inquiries.
2. Email Support
Email: support@aplusmartbd.com
You can email us anytime. We usually respond within 24 working hours.
3. Live Chat
Chat with us directly through our website for instant support.
Live Chat Availability: 10:00 AM – 8:00 PM
4. Order & Delivery Support
For faster service, please keep the following information ready:
- Order ID / Invoice Number
- Registered phone number or email
- Brief description of your issue
5. Business & Partnership Inquiries
For corporate sales, bulk orders, or partnership opportunities:
Email: support@aplusmartbd.com
6. Feedback & Complaints
Your feedback helps us improve. If you have any suggestions or complaints, please email us.
Email: support@aplusmartbd.com
We take every concern seriously and aim to resolve issues as quickly as possible.
7. Response Time Policy
- Phone / Live Chat: Immediate during working hours
- Email: Within 24 working hours
8. Send Us a Message
9. Our Commitment
We are committed to providing reliable support, clear communication, and quick solutions for all our customers.
Thank you for choosing A Plus Mart BD!
